Phoenicia Peak Capital (“we,” “us,” “our”) is committed to safeguarding the personal and financial information of all clients, users, and visitors (“you,” “your”) who interact with our services, platforms, and website. This Privacy Policy explains how we collect, use, store, share, and protect your data in accordance with applicable data protection laws and financial industry standards.
By using our website or services, you consent to the practices outlined in this Privacy Policy.
📧 For privacy-related inquiries, please contact us at: [email protected]
1. Information We Collect
We may collect both personally identifiable information (PII) and non-personal data from you through various channels, including our website, applications, onboarding forms, and communications.
Types of data we collect include:
Identity Information: Full name, date of birth, nationality
Contact Details: Email address, mailing address, phone number
Financial Information: Investment profile, income data, risk appetite
Device & Usage Data: IP address, browser type, cookies, geolocation, browsing history
Communication Records: Emails, chat messages, support interactions, recorded calls (when applicable)
2. How We Use Your Information
We process your data only for lawful and legitimate purposes, including:
To provide investment advisory and capital management services
To verify your identity and comply with KYC/AML regulations
To process transactions, account applications, and service requests
To communicate service updates, portfolio performance, or regulatory notices
To improve website functionality, analytics, and client experience
To detect fraud, prevent unauthorized access, and enhance security
To fulfill legal, contractual, or regulatory obligations
3. Legal Basis for Processing
Our data collection and processing activities are supported by at least one of the following legal grounds:
Your explicit consent
Performance of a contractual obligation
Compliance with legal and regulatory requirements
Protection of legitimate business interests (e.g., fraud prevention, product improvement)
4. Sharing and Disclosure of Data
Phoenicia Peak Capital does not sell, rent, or trade your personal information. However, we may share your data with trusted third parties under strict confidentiality agreements for the following purposes:
Service Providers: Cloud storage, payment processors, identity verification vendors
Regulatory Authorities: When required by law, regulation, or court order
Professional Advisors: Legal, tax, compliance, or audit professionals
Business Transfers: In the case of merger, acquisition, or asset sale (with notice)
All third parties are contractually obligated to handle your data with the same level of care and protection that we maintain.
5. International Data Transfers
If you are accessing our services from outside the jurisdiction in which we operate, please note that your data may be transferred to and stored in regions with different data protection laws. In such cases, we implement standard contractual clauses (SCCs) and safeguards to ensure your data is handled securely and lawfully.
6. Data Retention Policy
We retain your personal information only for as long as it is necessary to:
Fulfill the purposes outlined in this Privacy Policy
Comply with legal, accounting, or regulatory obligations
Resolve disputes and enforce our agreements
Once your data is no longer needed, it is securely deleted or anonymized.
7. Data Security Measures
Phoenicia Peak Capital employs multi-layered security protocols to protect your information from unauthorized access, alteration, or disclosure.
Our safeguards include:
End-to-end data encryption (SSL/TLS)
Multi-factor authentication for client accounts
Regular vulnerability scanning and penetration testing
Role-based access control for internal staff
Encrypted backups and secure cloud infrastructure
Continuous monitoring for threats and breaches
8. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Right to access and receive a copy of your data
Right to rectify inaccurate or outdated information
Right to erase data under certain conditions ("Right to be Forgotten")
Right to restrict or object to certain processing activities
Right to data portability
Right to withdraw consent at any time (if processing is based on consent)
Our website uses cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience.
You may control or disable cookies through your browser settings. However, some features of the website may not function properly without them.
10. Children's Privacy
Phoenicia Peak Capital does not knowingly collect or solicit data from individuals under the age of 18. If we become aware that we have inadvertently collected such data, it will be securely deleted.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in law, business practices, or service offerings. The latest version will always be posted on this page with the updated date.
We encourage you to review this page periodically.
12. Contact Us
If you have any questions, concerns, or complaints regarding our Privacy Policy or data practices, please contact us:
